And the Frustrations Begin..
by LauraS on Oct 31, 2009 7:49 AM EDT
5 comments
After a whole two weeks of working, Icenetwork pretended this morning that I have not purchased a season pass. Awesome. Anyone else have this problem? Sadly I do not have time to call Icenetwork as I am going away but hopefully the problem will be better soon!
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Did you try logging out and logging back in? It occasionally does that for me but signing out and back in always solves it.
by Treedweller on Oct 31, 2009 8:11 AM EDT reply actions
Did you save the email form when you registered? I had this problem a while back. Turns out I had two different logins and I was usiong the wrong one. Checked the email from when I registered and saw the ID was different used that ID and I got in.
Not sure if that is you problem but thought I would share.
by GoFigureSkating on Oct 31, 2009 8:53 AM EDT reply actions
Bummer, last season I would occassionally have “blackout” problems and have to call with my IP address. However, I found their tech support is not 24/7 and definitely NOT weekends. When most of the competitions are on weekends. Emailing seems to get a better response over the weekends. Good luck!
by Elizabeth on Oct 31, 2009 9:06 AM EDT reply actions
Sometimes it says I’m in a blackout region when I’m not.
by Aaron on Oct 31, 2009 9:19 PM EDT reply actions
Thanks for the advice, everyone! I am assuming I might have to give them my IP address or something. I’ll call tomorrow if I can:( I guess for now I can try youtube!
by Laura on Nov 1, 2009 8:35 AM EST reply actions
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